Sailpan’s Salesforce Business Unit comes with a strong Salesforce heritage. As expert Salesforce partners, we help you achieve enhanced user experience and increased business value with innovative, fully integrated Salesforce solutions

Our Salesforce Centre of Excellence promotes continuous learning, innovation and best practice across our Salesforce offering

Our cost-effective Salesforce delivery model leverages our onshore / offshore capabilities to ensure each Salesforce implementation is tailored to meet your specific Salesforce service needs, whilst mitigating risks and maximising your investment.

As specialist Salesforce partners, our dedicated consultants will work closely with your team to understand your overarching goals and requirements, your customers’ behaviour, and the results expected by different business users to ensure you leverage the most from Salesforce services

• Configuration and customisation

• Workflow development

• Salesforce integration with existing systems and applications

• Salesforce integration with 3rd parties

• Data migration and management

• User management

• Organisational setup and policies

• Security protocols

• Reports and dashboards

• User enablement

Whether you have a Salesforce solution in place but aren’t seeing any benefits, or if you are new to Salesforce and need advice on the right product for your business needs and industry demands, you can count on our expert Salesforce consultancy services to help you find the best way forward.

Our experienced Salesforce services consultants will consider how your people, processes and applications currently mould your customers’ journey, and provide you with a clear plan on how to optimise or transform your operation to improve performance, develop in-depth insights and enhance customer experience.

For complete peace of mind, we offer a 24x7x365 or tailored Salesforce support services that proactively monitor your Salesforce implementation. Our Salesforce support service teams are dedicated to keeping your solution running after successful Salesforce deployment services, whilst applying best practices and governance:

• Continuous application support

• Knowledge management

• Maintenance

• Execution of change requests

• Quality assurance

Data unification is at the heart of any Salesforce solution and one of the biggest challenges for businesses. Our Salesforce integration experts will help you execute a unified ecosystem by connecting all types of cloud-based solutions, legacy applications, and external databases with Salesforce deployment services, using

• MuleSoft Anypoint Platform

• Custom adapters and integration platforms

With the support of our team of experts, you can focus on driving differentiated customer experiences rather than keeping the lights on. When you opt for one of our time-based Salesforce Managed Services packages, you enjoy:

• Access to a diverse pool of expert Salesforce skill sets

• Assured quality, governance and best practice delivered from certified Salesforce specialists

• Lower TCO and accelerated time-to-value

• Clear visibility into our work and the outcomes with SLA tracking and reporting