The organization’s Salesforce utilization increased monthly with growing data volumes and user counts. There was no way to securely protect this data against accidental loss or intentional corruption. Salesforce data created by this organizations 10,000+ employees is highly sensitive, containing personal identifiers used in the mortgage industry. These were stored within the Salesforce platform, but a Salesforce backup solution was not inplace. This technology gap left the business in risk of data loss In addition, the Salesforce organization was under active development with frequent structure changes to accommodate growing CRM demand.
Solution
Secure Data Backup Self-hosted databases contain incremental Salesforce data extracts.
Salesforce Metadata Backup Salesforce metadata is backed up and automatically versioned, giving the users the abliity to rollback.
Schema Replication Ongoing Salesforce development means that the structure also rapidly changes, High fidelity backup required that the structure of Salesforce be mimicked in the underlying backup.
Outcome
Reduced risk with a self-hosted Salesforce business continuity solution. Increased data visibility with a backup solution that provided validation and verification of data completeness. Streamlined recovery operations with tested Salesforce data restore procedures. And secure, on-premise hosting that follows a strict security protocol.
